Render Wrangler Summer Intern

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About YellowDog

YellowDog is building a world where people can do more, create more, innovate more; unleashed from their limited computing power.
YellowDog works with studios in the media & entertainment industry where the CGI team focus on helping customers with cloud rendering for 3D productions. YellowDog makes 3D rendering faster, better and easier with its leading render solution built on the only intelligent predictive scheduling and orchestration platform for hybrid cloud management.

The Role

As Render Wrangler, you will be the first point of tech support for customers. Often, YellowDog customers are under a lot of pressure from their customers and want to have a smooth rendering process with YellowDog. It is our responsibility to make this happen with often challenging problem solving. We work closely with our customers to debug scenes and provide solutions. We pride ourselves in excellent customer care and will make a personalised solution where needed to help our customers achieve their goals. As a team we work closely with many departments of the company. It is vital that you can communicate clearly with them as well as with customers.

Main Activities

  • Providing excellent customer service via email and calls.
  • First line of tech support.
  • Troubleshooting failing renders.
  • Documenting resolutions to issues.
  • Working together with development team to improve products.

Key Skills

  • Understanding of 3D software. Be proficient in at least one of the following 3D software packages: Maya, 3ds Max, Modo, Cinema 4D.
  • Understanding of rendering software: V-ray, Redshift, Corona, etc.
  • Customer focussed
  • Good planning and organisation
  • Good communication skills
  • Resilience
  • Likes a good challenge

Advantageous:

  • Understanding of GitHub
  • Basic understanding of programming/coding

If you wish to apply for this vacancy, please email a covering letter and your CV to jobs@yellowdog.co

Render Wrangler Summer Intern

Bristol
Temporary (3 months)
20-24 hours per week
£7.70 per hour
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